(BAGGIT TODAY) India Today Book Club
ONLINE COMPLAINT: Promised Gold voucher not sent even after a month

Hi,

Booking Id for vouchers : 880139132 for Rs. 2392

Booking Id for Home Theatre :880137564 for Rs 10698

Booking Id for Camera and IPOD : 880137566 for Rs 7598

Complaint ID : 608461

Attachments:

1. Mail from sales@baggittoday regarding my lucky draw win for Rs 2 Lakh GOld Voucher

2. First Response mail on my complaint to them from Baggit Today

3. My second follow up mail to them

4. My third follow up mail

I got email and repeated phone calls regarding Gold/diamond vouchers (from Surat Diamond) worth 2 Lac which I got in a lucky draw and should buy some products for 19000 rs. I bought the items on July 23rd and got them delivered by August 1st week but the gold/diamond vouchers is not yet sent.

First of all, I was disappointed with the products that were shipped. When ordering the baggittoday executives were not ready to tell which model of the camera/home theatre that was being sent.. they were in just hurry of getting the order done. Once the products reached us we found that market price of the Camera is around 4000 rs where they gave it to us for Rs. 10698 with 1 GB IPOD (may be worth Rs.2500)... which is itself very dejecting experience from someone so well known as from India Today who claim to unearth truths about cheating/corruption.

On repeated phone calls to their Delhi Customer care number which is STD for me and they dont take the call for long time :-(... every time they say it will come in next week, even email complaints did not work they responded only for the first time. Then next time onwards there is no response. I am tired and completely dejected of the cheating that reputed organization Like India Today is doing to consumers.

19, 000 rs is not a small amount for a normal middle class person, by giving attraction of gold coupons I spent all my savings so that I can buy some ornaments for my mother who has been yearning for since many years. If it makes any sense or moves you, please send these coupons and take action on executives misguiding and derogating. With hope to see some response from you.

Thanks, Rohini