I went to Smart Style in Buford, GA at a WalMart center and had my hair washed styled and trimmed. My hair is natural and the young lady informed me that she specializing in natural hair. I made a (n) appointment for the young lady to do my hair, and her name is Lex at the salon, after getting my hair done on Wednesday, Friday my hair was fuzzy and I contacted the stylist and informed her about my hair, and she stated that she would do it over, ok that was fine but then she calls back and states that she would not be able to do it. Then the text messages come in about her not going to refund me my money. So I call corporate and then they are rude even there, this is a company and if an employee does not do what they are suppose to then you need to make sure they know what they are doing the customer service line told me that the stylist did my hair personally so she can no do anything and they will not repeat themselves, this is not acceptable it was done in the salon but because she asked for cash they can do do anything about it. PLEASE DO NOT GO TO SMART STYLE THEY DO NOT SUPPORT WHAT THEIR EMPLOYEES DO AND TAKE CARE OF BUSINESS!!! THE EMPLOYEES ARE VERY RUDE!!!
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