I, Mangala Ranshinge purchased Power Swing Massager from King Teleshopping pvt ltd Indore. I ordered the machine on 23/04/2012 and the same was delivered to me on 25/04/2012 by their agency in Nagpur. The machine worked for 2 days and then stopped working from 3rd day onward. When complained to the agency, they did not bother to even listen to the complaint or to even come and take a look at the machine but straight away discarded the complaint by saying the machine will not be repaired or replaced by the company. When called the company call center, one Lalit and Deepak who adamantly refused to take down the complaint and said the machine will not be repaired or replaced by the company. The details of the purchase are as follows.
Company: King Teleshopping. Indore
Distributor: Pradeep Itrade, Nagpur.
Customer care: 571657_0013394
Order date: 23/04/2012
System Dispatch No.: 702544_201211165 Dated 24/04/2012
Item code: 14 Power Swing Massager
Cost: 7999/- Rs Paid in cash on delivery.
My details are as follow:
Add: 5 Vishwamitra Appt. 40 Swavalambi Nagar, Parsode, Nagpur 440022
Please look into the matter and oblige and let me know about the proceeding. If you need any further information, please do not hesitate to contact me.