Dear Sir/Madam
I had surrendered my two Life insurance policies of Bajaj Allianz (No- 0030882961 & 0030879938) with all necessary documents on 10/11/10 and completed all remaining formalities on 11/11/10 at 1.50 pm at Bajaj Allianz local office from where I had purchased the policy about four years back (Prem Jyoti Net Marketing PVT LTD flat no-1, 42A/34B Clive road civil lines Allahabad- Bajaj Allianz license no-2738764)
I had requested (vide my application dated 10/11/10) to do the full and final payment of both the policies and transfer the entire amount in my Federal Bank Account No- 13920100006257
I had also stressed to freeze my both policies on the same day i.e. on 11/11/10 but on 18/11/10, I have got the telephone call from Ms. Priyanka from your second office at Allahabad (phone no -053222261436) that the IFSC code is not being confirmed by Bank (Federal Bank Allahabad Branch)
After this I asked her to clarify “why this has not being asked earlier? and then in spite of my request not to sell my units they have sold my units on 19/11/10 with NAV of 17.156.
Due to negligence of your office staff at Allahabad I suffered a total loss of about Rs. 10, 672 (NAV of units was 17.7212-on the day of surrender of policy i.e. on11/11/10 and it was 17.1561 (the day of selling of units)
Sir
This all shows lack of responsibility by office staff of Bajaj Allianz at Allahabad (U.P.) and more over these people are tarnishing the image / credentials of this famous and reputed company.
I finally request you to compensate my losses which occurred because of ignorance of your office staff, other wise I will be forced to take the help of legal authorities of the districts
With Warm Regards
Dr. Hamid Sayeed
H. No-124/3-B Muirabad
P.O.-Katra Cutcherry Allahabad-211002 U.P.
Mob:- 9005339000
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