Inconsumercomplaints.com » Business & Finance » Review / complaint: Banking - Unautorized ATM withdrawal | News #116983

Banking
Unautorized ATM withdrawal

To,

The Editor

Times Of India

New delhi.

Subject: Unauthorized ATM Withdrawal.

Respected Sir/Madam,

I, Shashank Deep A/C No. 20******263 is having a saving a/c in SBI, purani godown branch, Gaya (Bihar).

On 7th december one incident of my ATM withdrawal harrassed me mentally. I was at Huda market in sector-56, Gurgaon.

I received a message alert from SBI net banking that Rs 20, 000 is debited from my a/c from DLF phase-1, SBI Atm at 4:45 pm. I was shocked, as prior to this incident, just 5 mins before I had withdrawn a mini statement of my A/C and my balance was Rs 24, 798 from Huda market, sector 56 Gurgaon and after 5 mins the message alert came.

I again rushed to the same ATM and withdrawn a mini statement again to confirm from the Huda market. To my surprise Rs 20, 000 was really debited. Both the ATMs are almost 10 kms apart from each other and also I'm just having a single ATM card. How can anyone withdraw the money if the ATM card was with me? And also the distance between the two ATMs is around 10 kms. So please look at the whole matter and verify. SBI can also check that I took out the mini statement from Huda market, 5 mins prior to and after the money was withdrawn and the money was withdrawn from Dlf phase-1, which is more than 10kms away from where I was standing.

This is a matter of security of money kept in bank. If bank cannot be trusted who can it be? This is a major issue those who trust the bank, and that too STATE BANK OF INDIA.

I request you to please help me in the matter' as I'm a student and this is my hard saved money.

Thank You.

Your sincerly

Shashank Deep


Company: Banking

Country: India   State: Haryana   City: Gurgaon

Category: Business & Finance

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