Inconsumercomplaints.com » Business & Finance » Review / complaint: BSNL game service - Charging for BSNL games without my concern | News #154304

BSNL game service
Charging for BSNL games without my concern

Sir,

BSNL is charging Rs 200 every month in my telephone bill for the service that i have not registered to pay. I am a BSNL costomer from very long time (more that 10 years) having the phone number 080-25639785 with broad band connection. Some time during the month of Nov lady from BSNL/BSNL outsourced vendor called my wife at home and asked her to try out for BSNL's free Game service. My wife was not intrested in that but she was pestering my wife and forced my wife just to try it out free game services. my wife followed step step procedure and once logged in. then on wards we never used.

We never agreed for paid sevices. After some time we noticed that BSNL is charging Rs 200 for the game services. Then i went to bsnl office at Koramangala bangalore and enquired about the same, then lady at the counter asked me to give the written complanit on the issue. On 30th April i gave a written complany asking BSNL to reemberse the amout that is charged from DEC till date addressing to Commericail officer, Jayaanagr, &th blocl banaglore. But, it did not makle any diffrence again i saw Bsnl charging RS 200 for the next month. Then I wnent to PRO, BSNL, Rajbhavan road and explained him the situation. He asked me another wiriiten comp[lanit, so i gave the same on March. He promised that he will work on the issue and asked to unregister the subscription and then he will see any way he can reemberse the amout. But i can not unregister the the same as i do not have login iD and password for the bsnl.indiagames.com. I wrote a mail to [email protected] and [email protected]. Till now i have not herd from them.

when customer do not pay bill by date, BSNL immidiately blocks the services but in this case no action is taken and comfertabelly staring the situation

I see this is daylight robbery, and well planned public mis guiding cheeting. This puts me in lot pain in running around people for the things that i need not run.

These people are making public fool and we should allow it happen to any one.


Company: BSNL game service

Country: India   State: Karnataka   City: Bangalore

Category: Business & Finance

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