Inconsumercomplaints.com » Business & Finance » Review / complaint: Bsnl pre paid mobile service - SUBSCRIPTION WITHOUT CONCENT | News #159084

Bsnl pre paid mobile service
SUBSCRIPTION WITHOUT CONCENT

Dear Sir,

I am having a BSNL prepaid mobile service No. 9444649482. On 14.05.2012 at 6:38 PM I have received a message from 556781003 that ''Thanks for subscribing 5 Ka Tadka for Rs.3 valid till 17.05.2012. The subscription will be renewed on 17.05.2012.To unsubscribe send UNSUBTAD to 55678 for which charges Rs.2/-.I have sent a message to unsubscribe the service even though the subscription was made without my consent. The above message was charged Rs.3/-

Again I have received a same message today from 556781003 that ''Thanks for subscribing 5 Ka Tadka at 23.05.2012 07:11 PM for Rs.3 valid till 26.05.2012..To unsubscribe send UNSUBTAD to 55678.

I don't know how this type of services were activated without the concent of the concerned. Eventhough I never subscribed for this service and inspite of my message for unsubscription again the sameservice was activated from the same number without my concent. Being a Tamilian I even don'y know the meaning of 5 Ka Tadka.

The services should be deactivated immediately and the amount debited from my account i.e. Rs.3 3 3 3=12 should be recredited to my account.

Thanks & Regards,

J.jayakuma


Company: Bsnl pre paid mobile service

Country: India   State: Tamil Nadu

Category: Business & Finance

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