Dear sir, I am K.Arun my credit card no.5176 5210 0524 7616, and my address M/s. Sumeru knits, unit-ii, a division of sri saravana spinning mills (p) ltd, erankattur, Sathy. Erode (dt) 638402. On today, your coimbatore office collection centre representative has made lot of trouble and made question to my job. The representative named Ms. Nancy has conducted vide the telephone Nos.0422- 6690200, 0422-4298500, 9677916437 to all my higher authorities and told that i have not made payment for my credit cards also she told to them what ever she wish. Sir, Actually, she has told me on yesterday (28-07.10) that she will be sending especially one representative to my office at Sathy to collect the payment. So, i have waited the whole day but no such representative has come for the collection. On today morning (29-07-10) she again called me and advised that she will be sending the collection agent on today. I told her not to send any representative to my office i will arrange the payment then i went for the meeting. She has denied all my conversations and scholded me very badly and she conveyed all my officials at my office here at sathyamangalam also to my head office at palladam about the nonpayment. My total reputation was spoiled by her. Also now, my job here is questioned. I have conveyed the issue to your coimbatore office officials Mr. Sathis at his mobile no.9092306564 & Mr. Karuppiah nageshwaran manager at his mobile no. 9843589898. Mean while, as per the discussion had with Mr. Sathish i have made the payment of sum of Rs.5600 towards cash at Tirupur it self. The receipt No. is 22451015. The Mr. Karuppiah has guided me properly about hte future payment. iam not only holding the creditcard of your bank also I have got the unit linked endowment plus policy at my wife name Mrs. Geetha client id 52675649 at your bank. Probably, it will be completing this september. I have got high opinion on your bank. Inspite of my repeated request she did'nt here what iam telling and scholded me whatever she wish also made a question to my job. Now iam in standstill position what to do? Hence i bring this subject for your kind perusal and a very strong action such type of behaviours and save my job. Also pls. provide me the top officials maid id's so as to convey my position to them also about how the customer was wrongly handled by Ms. Nancy.
Thanks,
With best regards,
K.Arun
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