Complaint / review / scam report

If some one would like to experience the worst services of a bank you just need to apply a credit card of “HDFC BANK”. My name is “Vikas”. I am a customer of “HDFC Bank” since I have a credit card of that bank. In the month of May 2008 on 28th I called up the customer care of hdfc bank for clarify some charges on my monthly statement, I have received the answers on 4th July 2008 through a mail which says that “ Dear Mr.Dahiya, Thanking you for your e-mail, We sincerely regret the delay in our response. We request you to treat this delay as an exception and assure you that we are committed to quality customer service” With this mail I thought it ok & decided to forget what all happened & dropped the check of my payment due on the card. On 5th July 2008 I received a call in from a collection agent of HDFC asking about the payment. I had informed him that I have already dropped the cheque for the payment on 4th of July evening. On 8th July 2008 morning I have received a call of the same executive asking about the same, when I replied him the same what has happened the he started abusing me & did that for the next 4 min continually. At the end I have disconnected. I would request you to please do not have any relation with HDFC Bank if you want you and your family members will stay happy. I am launching a complaint with consumer court as well.
Author: VIKAS

Offender: HDFC Bank

Country: India   State: All India

Category: Business & Finance


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