Below are the details of my Issue/Complaint:
I have fill the form for demat account on 23-Sep-08 and I have given Rs.599 and Rs.5000 cheques (ICICI) and some document (Which is required) to his agent which is from basheerbagh (Hyderabad). And Both Check is account pay cheque.
According to his agent. Within 7 days my account will open. But Account didn’t open. After that I have try to contact (Through Phone as well as email.) to those people but they people (Basheerbagh - Hyderabad) has not given any response. And after 3-Days (Date: 17-Oct-08) I got email from customer service and one call from your office Basheerbagh - Hyderabad.
And after 1-Month (Approximately), I have taken decision … I will not take demat account from Bajaj Capital. And I have send email to you regarding not open my account or close my account. But they didn’t give any response.
After that they send... Client ID: J13253, But that is not sufficient now.
Finally, I got a call from Bajaj Capital (Mr.Vijay Kumar, Basheerbagh - Hyderabad)) on 7-Nov-08(approximately date). And after discussion:
Final Conclusion: He told me our executive came to your place and give application to close account we will close account and we will revert back of your cheque. (Rs.599 and Rs.5000 – Rs.599 has cleared (debited from my account) and Rs.5000 has not debit from my account ... I don’t know why? ) And then on 11-Nov-08, V. Siva Prasad (Executive of Bajaj Capital: Emp-ID: 45755 Email- email@example.com) has came my place and taken application.
Still I have not received any cheque or DD from his side.
Twist: After a long time I got photo copy of my form (Because postman know me by Name, I don’t how he knows me.)
After go through that I was surprised that what they people did like that type of illegal work. So that time I consider they(Baja Capital) people are cheater or fraud. And i think also they people hav given training to your executive as well as branch head also.
On Photocopy of form: I found following thing is correct: Name, Father Name, DOB, A/C Number, and PAN Number are correct and remaining all detail are incorrect.
Note: Signature was same and remaining filled detail was not matching my writing.
Regarding that i contact but not got any response.
Still they are charges Yearly Maintenance Fee(That's debited from ICICI A/C)
Name: Manvendra Singh
Bajaj Capital(Just Trade) A/C ID: 10073619
Please this issue as soon as possible.