I Purchased a software from Ebay India's Global Easy Buy on 28th May, for a price of Rs. 68, 900.
I was then informed by Ebay on the 29th May that since this was a high value transaction, they would require email copies of my credit card and ID card, without which they would not be able to approve the transaction.
The issuing bank of the credit card already had in place a system for verification, so I felt this addiitional step that Ebay India required was unnecessary. I informed them on the 29th that I would not provide them with this additional information, and wanted the transaction to be cancelled. Also, since I have had problems with them earlier as well, I decided to close my account, and informed them that I no longer wanted to deal with them.
On the 30th of May, I received an email from Ebay India stating that my credit card had been approved. This was despite my declining to send the additional information which they said they REQUIRED to process the transaction, and also informing them the day before that I wanted the transaction to be cancelled. This obviously means that Ebay India does not follow ITS OWN procedures, which they claimed to me only the day before that they required for this purpose. I do not understand how they could approve the transaction in the absence of the information that they themselves said they needed.
Ebay India is a very unprofessional, unethical, and fraudulent company. I have informed my bank and submitted all the email proofs of the emails sent by Ebay India, so am sure that my transaction will be reversed. But I am sure that I will never be dealing with this dishonest company ever again, and would also advise anyone reading this to do the same.
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