Dear Sir/Ma'am,
Greetings!!!
This is to file a complaint about my Hero Honda Passion Pro SS two-wheeler loan from HDFC Bank. I bought a Hero Honda Passion Pro SS dated 16 March the cost of which was Rs. 47, 994/- from Singla Automobiles F1/22A Main Palam dabri Road ND. 45.
I had given Rs. 18000/- as down payment to the Executive. He had given me 5 receipts for the same which are as follows:
1- Rs. 13290/- against HP-HDFC Bank for PASSION PRO SS
2- Rs. 560/- against Helmet
3- Rs.1024/- against INS Renewal
4- Rs. 1056 against Reg./Road Tax
5- Rs. 1108 against ICICI Lombard Motor Insurance
And he told me there are 18 installments of Rs. - against Rs.30000/- Bank Loan.
I requested form the bank for the ECS facility and they completed all my documents. But from the 1st month they called me & said that the server of HDFC was not working properly. So, they requested me to give them cash and told me that ECS will be activated the next time. But the same thing happened for the next 3 months & I wrote them Cheques & took receipts also. Now, the HDFC bank executive is calling me repeatedly & saying that 3 cheques have bounced against my loan (But actually it has never happened with me as I always keep sufficient amount in my saving account) so I have to deposit penalty for that.
Last Friday (2nd Sept. 2011) they called me again & said my total loan is Rs. 40000/- so still there are 6 more installments I have to pay. And on 5th Sept.2011 they deducted Rs. 2020 from my Bank Account.
All this has caused grave inconvenience to me and I would appreciate prompt and immediate action in this regard.
Looking forward to hearing from you soon.
Thanks & Regards
Himanshu Kumar Goswami
91 9911316914
cctshimanshu @gmail.com
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