HDFC Bank Credit Card
Not received the card

My name is c. Vinod Kumar, mob # 9789087200.

I had lost my card, do not know the credit card number currently. I have called the support and blocked the card.

They said they would ship the new card in 10 days to my address and has charged my account for new card.

From then I did not hear any thing from the bank nor received the card. So I called the support recently and

asked for the status. They are now telling to give a letter to the bank manager for getting a new card which

would take another 10 days. The reason why I am writing this to you is I should have been told about this

procedure when I had first contacted to block your card. I was in assumption that I would receive the card

in few days. I am now waiting for the card to pay the outstanding and go for a next purchase.

But I still have not received the card. But they have levied an extra fee, over due charges on my account

with out even sending my card. I then called them and clearly said I will not pay any charges unless I

receive my card. But still they are refusing to send my card to the latest address.

The very foolish part is they are telling me that we could send a card to the newly updated address but

they are sending me over due charges bill and monthly bills.

Please help me.

Thanks in advance

c. Vinod Kumar,

Mob : 9789087200