I have got a unauthorised transaction from HDFC bank credit cards for Rs. 1.00 by a Merchant named DUMMY MER RETAIL in Bangalore. I fully suspect the bank since I don't use my credit card for online transcations and so there no danger of any phising. I am not getting any concrete answer from the customer service on this kind of transaction and they are giving me an option to block the card if I wish. I am seeing many complaints on the HDFC credit cards for the same retailer. I am really wondering, why such a reputed bank hasn't taken any step towards this issue. Moreover this kind of illegal use of my card details is also not taken seriously by the bank. Their only option is reissuing of card and telling they can't even track the transaction at the time of it being swiped. Such an irresponsible attitued towards customers the bank has. Please take serious action against this issue.
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