Hello,
On July 30th I have applied for HSBC credit card. When I called customer care Pune, I came to know that my application is rejected. I am perfectly fine if my application gets rejected because of any reason however; I would need all documents which I had submitted along with the form.
The response of a Call center guy was horrible when I asked him about returning my documents he simply went on MUTE and stopped responding.
I am no more interested in HSBC credit card even if you offer it free of cost. I just need all documents back and also would like to bring to your senior management notice about the response I got from your so called customer care.
Documents which I had submitted:
1. Photos
2. Visiting Card
3. PAN Card photocopy
4. Passport photocopy
5. Light bill
I hope I will get a positive response. Thanks in advance.
Regards,
Ravi
P.S.: My Acknowledgement receipt no is: 29516, Agency Name: SERCO
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