Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI Bank - Mental Torture by Credit Card Collection Agency | News #287205

ICICI Bank
Mental Torture by Credit Card Collection Agency

This is to bring under your notice that I have been harassed by your ICICI Bank collection agency. Today (7/10) I received call from 022- 30906700/ at 2pm & also on 19/9 I received a call from the same no at 2.52pm. So in spite of complaining so often to Head of Quality Department I have been getting calls. This is for the third party's collection. I even don't have ICICI Bank account or any Credit Card. I have often said that this mobile no does not belong to that concern person, but than also they keep on calling.

When I tried to take the help of Head Service Quality, (Ratheesh Achath his No is:04041057030 (Office of Head Service Quality) His reply to my mail is attached below. But instead of helping & stopping the nuisance calls he is asking my residence address so he wants to send some "Goons". As twice I have given my residence address & ICICI Bank Credit Card collection Agency Department but instead of helping me they harassed my family & me. So I humbly request you to please take some stern steps & do needful to my complain. Kindly tell to stop these nuisance calls forever. As this has been going on since 3yrs. I normally receive the nuisance calls from below given nos.

1) 022-30906700

2) 022 42455459

Thanks&Regards

Mr. Hebbar

Dear Mr. Hebbar,

We refer to our earlier e-mail of September 23 regarding collection payment follow up.

While valuing our relationship with you we thank you and express our gratitude for your patience and co-operation.

We request you to provide us with your communication address, contact numbers and preferred time to visit your place for further assistance.

Awaiting for your response.

Sincerely,

Ratheesh Achath

Office of Head Service Quality

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Company: ICICI Bank

Country: India   State: Karnataka   City: Bangalore

Category: Business & Finance

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