Inconsumercomplaints.com » Business & Finance » Review / complaint: ICICI - ECS Reversal charge | News #292100

ICICI
ECS Reversal charge

Dear Sir

I have two post paid connections in airtel. I have ebeen using these numbers for the past 4 years and was paying through ICICI - ECS for the past 4 years.

For the ECS - February (342 Rs & 406 Rs = 748 Rs for two ECS), I am facing a problem of reversal of ECS and Reversal charge of Rs 276 for each ECS was been debited from my account on 17/03. On an enquiry with Airtel and ICICI I found, the following details.

On 10/03 - According to airtel They had received the payment through ECS (342 Rs & 406 Rs = 748 Rs for two ECS). But according to ICICI no such record.

From 10/03 till 13/03 - I had maintained a balance of 4266. But till my ECS was not passed (according to ICICI).

Since my ECS normally will be passed between 10th to 14th of every month, On 14th February I checked the balance and purchased some items and still maintained a balance of 1518 Rs. Still the ECS was not passed (according to ICICI)

On 15th February I had booked train tickets and also cancelled some tickets, For cancelled tickets I hadn't received the amount and the balalnce is 302.97 Rs.

On 17th, when my balance is less ECS was passed and Reversal charge of 276 276 = 572 Rs is been charged for ECS reversal on the ground of insufficient fund. But on the same day I had received the ticket cancellation amount 658 Rs summing up my balance from 302 to 960 Rs.

It seems they had waited for Insuffiient balance and levied the Reversal charge on me. If they have been waiting for clearance for such days why can't they wait and cleared after I had received the sum of 658 Rs on the same day.

Due to reflection of ECS reversal charges for an untold reason for waiting for clearance and also crediting an amount to Airtel on 10th (I don't know where does this amount came from?) I found ICICI is doing such malicious activities. Since this has been reflected in my bank statement I am unable to get loan in near future.

Kindly media and forum help me in this regard.

Regards

Venkatesan


Company: ICICI

Country: India

Category: Business & Finance

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