DONT INVEST IN AVIVA THEY ARE CHEATS.
I have taken two policy from AVIVA. both are suddenly got on loss when i have expressed my concern to surrender.
Three months back i have submitted my policy documents with all the records of cancelled checks and all the necessary documents required to surrender the policy for funds to be transferred online in my account.
They are not replying properly and I am in United states and spent few dollars to talk to customer care and everytime customer care say they dont have any information updated on the system.
emailed to customer care CRO for many times. They will keep on avoid funds to be transferred or unnecessarily adding delays.
everytime i get automated email. as defined below. I have many emails for my policy LFG1490505 surrendered three months back.
Dear Mr. Saini UIN: 122L025V02
Thank you for writing to Aviva Life Insurance.
With reference to your email regarding your policy bearing number LFG1490505, we wish to inform you that we have forwarded the request to the respective authorities for further details and will get back to you in 2 days and may we kindly request your good self to bear with us in the interim.
Should you have any further clarifications, you can get in touch with us at any of the touch points mentioned below.
We at Aviva are pleased to serve you. We look forward to building our relationship with you to fulfill all your life insurance needs.
Yours sincerely,
Sanjay Dutt
Customer Advocacy Team
Aviva Life Insurance Co. India Ltd.
We will be happy to hear from you. Allow us to keep in touch on a regular basis by updating your contact details.
: www.avivaindia.com|) 1800–180–2266 / 0124–2709046 |For any query we request you to write @ [email protected] and for any complaints you can write @ complaints @avivaindia.com
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