Dear Sir,
I have a credit card no. 4477473574893009. I had taken a loan of 2.19 lac which was given under credit card No. 9401270033482006. I am very regular in paying my instalments regularly. I have issued a cheque drwan on syndicate bank, Nandaman Branch, Chennai for an amount of Rs. 7970.00 towards payment for the month of
september. This cheque was returned by the bank. ICICI bank never informed me about return of cheque though I used to get all other information by mobile alert and email. After knowing that the amount has not debited in my account I called up the call centre that is after about 10 days came to know the cheque was returned stating amount insufficient when I had adequate fund in my account. Therefore immediately issued another cheque for the same amount. Subsequently I went to my bank and confirmed about the same. The Bank Manager told me that this had happened due to an oversight by their staff and he called your call centre and spoke to one of the person and he agreed to reverse all amount charged against me for the above cheque bounce. However when I saw my statement for the next month I found that a sum of Rs. 250 towards cheque bounce and Rs. 15.00 as service tax has been charged. I again called the call centre and informed about the same and they told that the reversal applicable to the first cheque bounce only. I informed him this was earlier agreed upon as a special case and will not pay this amount. Therefore I made the payment less the cheque bounce charge. In the current month statemt I find that an amount of Rs.460.42 has been charged as interest and Rs.47.42 as service tax.
I had earlier requested for the cheque return slip and the same has not been given yet. The bank is not entertaining my request without the cheque return slip. You are therefore requested send the cheque return slip immediately.
In view of the above I will not be able to make the payment in respect of the cheque bounce charge. I request you to not to charge interst and accummulate into a huge amount
0 comments