I had taken a Personal Loan from ING Vysya Bank. Since late we were not able to pay the monthly EMI's because if personal issues.
AS a result the Bank has transferred the Loan to a recovery/COllection Agents.
I receive call from them continusously for 25 times a day. They are using such foul languages to address me, since I was working in ING before, they take so bad to me, as if the loan is due to them personally.
I want to compliant to the Bank, to ensure that such people do not call me and even if they do talk in manner acceptable to both parties.
Using foul language is which Banks policy and who approves it??
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