Standard Chartered Bank
Standard Chartered Bank's cheating way of enticing consumer for credit card

Respected Sir/Madam,

I am Avishek Chakraborty, Holder of a salary account no - 22810115928 with Standard Chartered Bank, India at the Goregaon (E) Branch.

I would like to air my grievances through this mail about the unethical way this bank has taken in my case for selling me their product & cheated me by sending me some other product which i never opted for. I would believe that my efforts have been justified if this mail in anyway has a impact on the bank's unethical way of doing so business & save psychological harassment for a large number of innocent consumers.

One week back on 15/04/10, I received a call from a standard chartered executive that i have been selected as a privileged customer to receive a Platinum elite credit card & i was told about the other privileges that this card has to offer. I liked the details as these would match my requirements & i applied for the card. I was told that i would get the card with 100% guarantee. Now after i submitted all the documents, I received verification calls & all the process went smoothly. I was never informed about anything in conflict with the executives promises. But today, on 19/04/10, i received one Gold rewards credit card (Card No - 4196 0749 4004 7492) in stead of the promised Platinum elite credit card. On asking the help line i was told that, I should accept this card & after a period of time my card would be upgraded to a Platinum card.

These whole process created a lot of distrust in my mind against the standard chartered bank's way of doing business. They at first promise the customer about the high end products they have to offer & once the person fall in the trap they do not fulfill the promises & sends some other product.

This experience of mine has proved to be so bitter for me that i really intend to sever all my ties with this bank in the future & will probably transfer my resources to some other bank & never ever use any the service that standard chartered is offering.

I intend to lodge a consumer complaint in the consumer court, Government of India in my capacity as a troubled/cheated consumer, If my case is not immediately handled with utmost respect by the Standard Chartered Bank to solicit legal action..

I hope that my experience will help numerous other consumers & they can save their time & mental harassment that i went through during this ordeal.

Regards,

Avishek Chakraborty

mail id: [email protected]

cell no: 91 9769061875