I applied for LIC Housing Loan for Rs.38 lakhs vide application no. 618510 on 28.04.2010 through an agent attached to Vashi LIC Housing Finance Branch. The agent collected the application along with all the necessary documents and upfront fee cheque of Rs. 5515/- vide cheque no. 133363 of SBI, BARC, Mumbai-85. The agent informed that he will submit the upfront fee cheque only if the entire loan (Rs.38 lakhs) is sanctioned. To my surprise, I found that my cheque was en-cashed without my knowledge with lesser sanction amount. I met Mr. Laal (Mob. No.-09833024535), Area Manager, Vashi and explained the matter. He agreed to refund the upfront fees and advised me to submit a refund application. Accordingly, I lodged the application for refund on July 14. Thereafter, I pursued Area Manager for refund on several occasions either in person or over telephone. I last visited his office on Jan 29. Till now I could not get the refund. Meanwhile, I took the loan from a National Bank as there was pressure from my builder's side.
I could not expect this kind of attitude from an Institution of repute like LIC Hsg. Finance. Being a Class-I Central Govt. Officer with lot of responsibilities, I find it very difficult to pursue the issue with LIC Hsg. Finance.
With this, may I kindly request your intervention in the matter for redressal and early disposal.
Thanking you,
With warm regards,
SUSHIL KUMAR GARAI, Scientific Officer, BARC
Tel.022 25527237 (R), 09869422753 (Mob), 022 25595406 (O)
04.02.2011
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