Complaint / review / scam report
Kotak securities
Trading account

Hi,

Kotak securities service is not up to the mark. I am facing the issues in trading account from day one onwards. Customer care people are completely helpless and they are unable answer any queries which I was raised in the telecon but, they are asking me to refer FAQ :) because they don't know the answers and obviously my queries answers won't be there in FAQ's. After sending my queries to customer care through mail they even not responded from last 2 weeks and even i haven't got compliant number.

They are claiming that they will provide best service :) FUNNY
Author: Sai Ganesh


Offender: Kotak securities

Country: India   State: Kerala   City: Thiruvananthapuram

Category: Business & Finance

1 comment

kotak_support 14 December 2012, 11:13 PM
Dear Mr. Sai Ganesh,

We apologize for the inconvenience caused. We request you to kindly provide ur Account # / Contact # to solutions.bank@kotak.com enabling our Bank official to contact you at the earliest to address all ur concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and Regards,
Kotak Support Team.
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