Complaint / review / scam report
Kotak Mahindra Bank
Rs.1000 was deducted from loan without information


I had taken personal loand & had posted few queries reg. this on 5-Dec-2012 & none of them was answered as of now. I have seen an amount of Rs.10579 was deducted from sanctioned amount of Rs.407148 & only Rs.396569 was credited into my a/c.

Inquired them regarding this deduction & he explained Rs.4308 was Admin charges, Rs.3431 was processing fee and Rs.2840 was Insurance fee.

Nowhere they written about processing fee, admin fee, insurance in the documents. I have read all the documents while signing.

I sent several reminders & they are not responding yet

Thanks & Regards,

Srinivas Appani.

Author: cbphsp

Offender: Kotak Mahindra Bank

Country: India   State: All India

Category: Business & Finance

1 comment

Kotak Support Team 20 December 2012, 2:12 AM
Dear Srinivas

Please accept our sincere gratitude for the time taken and effort made by you in sharing your concerns with us.
Our bank officials are looking in to the concerns raised and will reply to you shortly.

Assuring you of our best services at all times.

Thanks and Regards,
Kotak Support Team.
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