I have taken this corporate connection from Airtel.He has activated a wrong plan for my number ( 8600046457) .After 7 days I got a call from Airtel Customer care regarding my plan details, then I realized that they have activated a wrong plan for my number.I enquired with the person who has given me this plan, he showed me the form and the same plan which i demanded for was written on the sheet which i signed. He made my plan change and told me that the issue is resolved and the bill will get generated according to . my new plan. But, after few days when the bill got generated, it was according to my previous plan. I raised the concern again with them on Emails and on mobile . But they didn't replied . Then one of their employees told me to pay the present bill and from next bill cycle your issue will get resolve. But, after getting the next bill they have added the extra amount along with the late fees. They are not replying on calls and also my emails.
I have the detail of the person who gave me this connection along with the Emails copy.
Its been more than 1 month I am fighting for the solution. The amount the have cheated on me is more than 500 Rs.
Please help me out with my issue.Below are the details mentioned about my plan.
Plan applied for:- bill plan charges super value cug 349 plan
Wrong plan activated by your side :- bill plan charges -super saver 349 cug plan
I want you take the necessary actions as soon as possible.
Thank and Regards,
Daman Singh Malik