I applied for persaonal Loan on internet on 1st November.
I was told that the executive would meet me on 3rd November to collect the documents. He did not turn up till 8th November inspite of repeated follow-ups.
Now its 23rd November & no amount is credited to my account.
I have a salary account in ICICI. If this is the quality of service offered to existing customer, then I am sorry to state that the Personal Loan Department is in a pathetic state. What's the use of being an ICICI Bank cutomer then?
You proudly say in the advertisement, Hum Hain Naa...
Well, you are not there. You are not even close to being there.
My advice to you is that you should close this Personal Loan Division because you are in no control of it. If you want to continue properly, you should get rid of this lousy staff of yours.
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