I am Surojit Ghosh flown to Kolkata ( CCU ) from Cairo ( CAI ) via Dubai ( DXB ) on Emirates flight EK924 yesterday night and reached Kolkata today morning . I purchased a Johny Walker Blue Label at Cairo Duty Free shop and got passed through several checks in Cairo Airport . I purchased the item for 195 USD but the Cairo Duty Free shop have never given me a sealed blanket for the same but the item was given in a Duty Free labelled plastic bag only. The item got passed through several checks in Cairo Airport without any bottleneck but when I landed in Dubai Airport and was doing transit checking for Kolkata ( CCU ), the item was forcefully confiscated by the duty officers at the last scanning section before making a final boarding on Emirates flight EK570 to Kolkata ( CCU ).
I requested several times to get the item released since it was not my mistake, the Cairo Duty Free shop has not given me a sealed pack, I made several requests to the two officials present there but they have not bothered to help me out of this problem, instead they were hell bent on confiscating the material . I also requested them to help me out in order to get the expensive item out but they have not offered their help. I would therefore request you to investigate the case as soon as possible and help me to get the item intact delivered at my address, if possible . My address is
42/146, New Ballygunj Road
Kolkata - 700039
Mobile - 919830559132
I have shown the invoice of the purchase as well to the officers but they have never showed their interest to help me out.
I can attach my proof once it is intimated by you
I believe the above complaint will be looked into seriously .