THE EMPLOYEES OF MANAPPURAM GOLD LOAN BANK (SODEPUR BRANCH, KOLKATA) ARE TOO MUCH AGGRESSIVE & THEY HAVE NOT PROPER IDEA ABOUT ALL THE OFFERS WHICH THEY PROVIDE TO THE CONSUMER FOR TAKING A GOLD LOAN, THEY GIVE ME SEVERAL TIMES IMPROPER INFORMATION AND HARASS ME SEVERAL TIMES, THEY ALSO MISS BEHAVE WITH THEIR MANAGER IN FRONT OF ME, THEY ALSO DID NOT SHOW ME THE EXACT WEIGHT OF THE GOLD WHEN THEY FINALLY TOOK IT FROM ME TO KEEP IT INTO THE LOCKER. I OBJECT AND TOLD THEM THAT PLEASE SHOW ME THE FINAL EXACT WEIGHT BUT THEY REPLY WE HAVE NIT THAT FACILITY AND IF YOU HAVE ANY DOUBT THEN YOU HAVE TO GO TO THE JEWELERY SHOP.
MY QUESTION TO EVERY ONE IS THAT, IS IT A PROPER CUSTOMER HANDLING?? WHICH'S MAIN MOTTO IS HARASSING THE CONSUMER.PLEASE TAKE EARLY ACTION ABOUT THIS MATTER.WE EXPECT GOOD CONSUMER SERVICE FROM EVERY ORGANISATION AS WE PAY FOR IT.
SOURAV (MBA) STUDENT)
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