Hi,
I was working with Mphasis an HP Company from 20th June'07 to 14th April'11. My PF Number is "KN/16573/10383", I Submitted my PF Application form on 17th July'11 as per the guidance received from the Mphasis HR helpdesk associate but missed to elcose the cancelled cheque. After confirming the same with the Mphasis HR helpdesk associate i sent the cancelled cheque along with a letter on 23rd July'11. Between 30th July'11 to 27th September'11 i called them more than 10 times to get status updates and everytime they assured me that thay have my PF application form and the cancelled cheque and would send it to the PF office in Oct'11 due to workload on the Govt org. On 3 calls that i made to them specifically i confirmed that they have checked my application form and everything is order and the HR Helpdesk associate confirmed the same. However when i called them on 27th Sept'11 i was told that a tracker was updated on 26th Sept'11 and it mentioned that the cheque was not enclosed and the form missed signature at one place and was not in the correct format.
I wish to lodge a complaint as to why was not informed about the same on my previous calls to the helpdesk, I have wasted 2 months waiting for a response and would need to wait another 6 months to get my earned PF money since the process would start all over again and people could not do their basic job.
I would also like to highlight a point that 2 of colleges who filled their PF application form after me and having their PF office centres at different locations (for one in Pune & for the 2nd at Delhi) are treated differently. My College who's PF was in Pune office has already received the PF amount and he Individual who has his PF with Delhi office has his application with the PF department.
I m in need to money desperately and Mphasis is not helping to my cause. This has been a mental harrsement.
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