Inconsumercomplaints.com » Cars & Transport » Review / complaint: Bajaj Auto - Warranty | News #113168

Bajaj Auto
Warranty

Hi,

Hope the subject matter is clearly suggesting what i am going through.

I had bought a Bajaj Pulsar 150 CC bike on 10th July. Details are mentioned below for your reference. I have done three service from bajaj and my bike has run 9000 km. my bike digital meter is not working.and i have warranty of 2 years for change of meter.i visited ansh bajaj rohtak haryana for this.but they refused to change it by warranty and give reason that you did not have service from bajaj.but my bike has run only 9000km.

All 3 services have ben done at ansh bajaj rohtak service station Haryana.

Since last 17 days, i am following up for fixing up the issue. I have somehow managed this timeframe, but this is absolutely not tolerable.

The conversation that i had today with the concerned person in the branch is that i need to pay for the work that needs to be done.

I have a few questions on the entire episode of customer dissatisfaction:

1. What is the service that Bajaj is offering as your customer is banging his head here and there for last 17 days.

Just to sum up, i would like to inform you that this is the worst experience that i have ever faced in any new product. And in fact, this is not a small product!!! This is something for which every individual saves some penny or so that he can purchase it.

I definately would not not suggest any of my known to get into this mess. I would ask him to prefer some other company who can offer better services to the customer post Sale.

Just to inform you that i would have to go to the Consumer Court in case my issues are not resolved as this is a absolutely critical thing for me.

I am giving my vehicle for repair to the branch already mentioned above today.

Hope you will treat this as a feedback and get this issue resolved...

Bike detals are mentioned below for your reference:

Vehicle Number: HR123416

Date of Purchase: 10/07

Mode of Purchase: Cash

Model: Pulsar 150- DTS I

Engine Number: DHGBSB 47666

Chassis Number: MD2DHDHZZSCB51171

Regds,

ALOK KUMAR

09996376814


Company: Bajaj Auto

Country: India   State: Haryana   City: Rohtak

Category: Cars & Transport

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