I have purchased Yamaha FZ bike on an Auto loan from (Patny Motors Begumpet) Bussan Auto Finance. I requested them to present my cheques to HDFC bank since the day I started paying my EMIs. They asked me to get the ECS from HDFC bank. I gave them ECS thrice but they are still presenting the cheques in my old account (ICICI Bank). I am loosing my credibility along with money towards bounce charges. Started loosing the patience too.
I spoke to every possible person in Hyderabad from the collection agents to Mr Farroq Basha head of auto loans collection. Every time I spoke they requested for a ECS and promised solve the matter. Beleiving themI gave themthe ECS thrice.
Meanwhile I got deputed to the Singapore office of my company. Finding my Mother and sister alone the collection guys started chasing my family at odd hours.
This Morning Mr Ashok from Busan auto finance reached my home and wanted to seize the vehicle. My sister called up and explained me about the situation. I tried talking to the collection guys and told them that Mr Farooq is already aware of this situation. He in turn was asking me to stand in front of him to talk. I told him how stupid he was sounding as I am in Singapore. Even after my families requests he was not willing to leave the place without seizing my vehicle or collecting the complete amount including the cheque bounce charges.
My family said they will pay the EMI as we never stopped any and asked him to discuss the matter with me regarding the extra charges. He is still standing in front of my house cursing and not willing to go.
I tried talking to Mr Farooq on the number given on their website. No one was bothered to answer the phone even after several attempts (91 040 44334180/44334055)
I request the concerned authorities to look into the matter. Seizure of a vehicle should be a solution to the parties who are not paying the EMIs. Talking rude can be a solution to a party who is not cooperating. But I don’t fall in either of these categories Please give a solution to this situation
Rgds
Vivek Arya
0 comments