Dear Sir/Madam,
Myself, Sri A.Ch. Bhattacharjee, Permanent Resident of 15, Nilganj Road (Near Guru Nanak Institute Of Technology), Sodepur, KOL-700110 is a consumer of Indane Gas having facility of 2 Cylindrers (Consumer No.09935 & Card Serial No. IOC/ER 6403). My distributor was Abhijit Enterprise, Address: B.T. Road, Khardah, 24 Pgs (N), Distributor's Code:99012919, Ph;25533455/25530419.I have booked for 1 no. cylinder with Abhijit Enterprise as on 10.09.2010.After a gap of approximate one month when I contacted them why my cylinder has not been delivered they told that my supplying distributor has been changed and they dont't bother to inform it to me earlier and suggested to contact the new changed distributor. Whatever, when I contacted the new supplying distributor, M/S Sharmila Indane Service, Address:24/1, B.T. Road, Agarpara, Tatultala, Code No. 217177, Ph.25838207/25838207, and asked why my cylinder has not been delivered they argued and told to contact to old distributor. When I contacted old distributor again they told they have sent all the documents to Sharmila Enterprise and they have no responsiblity regarding supplying of cylinder. The very next day, i.e, 09.10.2010 I went to Sharmila Enterprise with all original documents Of Indane Gas, and they put their seal and consider me as their customer. As I requested them that without cylinder I'm in miserable position they promised orally that they will definitely send the cylinder within 4-5 days. Again on 13.10.2010 when I went there as no cylinder was delivered and asked them the reason they cann't give any and again promised me that my cylinder will be delivered on that day itself but my waiting was all in vain. I am a 67 years old person and my wife is a patient of Cancer (Adenoid Cystic Carcinoma Left Nasal Cavity). So it is impossible for me to run after wild goose for having a cylinder which is my genuine right to have. Please help
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