Indane
Overcharging

Dear Sir,

I am customer of Shahi Automobiles Gas, Sadar Bazar, Delhi Cantt. My consumer no is 44251. I had booked a gas cylinder through SMS on 20 Jun 11 against order no 9214. On 23 Jun 11, I had received sms that my cylinder will be delivered shortly against delivery memo 9220 dated 20 Jun 11. But no delivery was purposely made till 25 Jun 11 by the gas agency who was knowing that prices would be increasing soon. Now the computer generated delivery slip has Rs 345.35 printed on it but the agency has simply put a rubber stamp for price Rs 395.40 and has therefore overcharged. There is no justification to charge new rate when the memowas generated before price revision and amounts to cheating. Kindly look into the matter and take corrective action.

Thanks

Ashish Mehta