I (Vijay Kumar) was travelling in 12429/ Bangalore-New Delhi Rajdhani Express, dtd 13th April from Bangalore to Jhansi along with my wife and my 7months old daughter.
On the very first night I approached the coach attendant as well as the TTE (capable staff) to increase the cooling, the technician came and did some thing but there was no cooling at all. It was informed to the railway staff who were on train but on 14th after noon also the problem was not resolved, more over my daughter was sweating due to poor or no cooling. We along with few co - passenger approached to the Nagpur Station manager also to resolve the problem, what he did i don't know but the problem was unresolved. Moreover we are asked to take refund. It was said to many co passenger also,
Please let us know, is this a Rajdhani Express who is claimed to be the most efficient train in term of services, facility & speed. But i was shocked to know that the coach was of below standard of railways a very old and poor coach was allotted.
We pay a very huge amount for travelling in this train just to travel with a little comfort and time saving. as we belong to salaried person in private sector, and sorry to note the approach and facility provided by the indian railways both in terms of services and facility.
A positive note and justice is expected for passenger like us in this matter.
My details are:
VIJAY KUMAR
PNR NO: 4228128320 CLASS 2A; DATE OF JOURNEY 13 APRIL QUOTA: TATKAL
Regards
Vijay Kumar.
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