IRCTC
Not allowed to cancel the i-ticket

Hi,

I booked three i-tickets through IRTC for some of my friends who are staying in Salem and sent a hard copy to them. All the tickets are in waiting list.

Unfortunately, they postponed the trip and they are not in a position to cancel the tickets on the day and the tickets are in waiting list.

I have gone through the IRCTC instructions and sent a mail to IRCTC team. They said that it's okay to cancel the tickets the next day also. When we approached the reservation counter the next day, they argued and they didn't allowed us to cancel the tickets.

Please do the needful on taking further action.

Regards,

Uday Sanka