I filed a TDR for a train running late by more than 10 hrs and passenger not travelled. Below is the details for same.
As per rule i should get full refund however only 1/4th is refunded. please look into it.
Transaction Details
PNR Number 8144929209 Booked On 12-7
Transaction ID 0229649351 Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 19/7 Ticket Charge Rs 1694.00
Bank axispg Total Rs 1714.00
Train No 2101 Railway Zone SER
From Station LOKMANYATILAK T (LTT) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station NAGPUR (NGP) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Mukesh Rohra 31 Male B1 0007/ SL Booked
2 Pooja tanwani 28 Female B1 0008/ SU Booked
Reason For TDR: Train Late More Than Three Hou
rs And Passenger Not Travelled
.
TDR Status: EDR Approved
Reference No: ekt2010072101447514
TDR Zone: SER
TDR Filing Date : 21-Jul
Forward To Railway On : 21-Jul
Refund Details
Refund Status: Refunded
Refund Date : 27-Jul
Refund Amount: Rs.423.00
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