Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTC - Waiting List E-Ticket automatic cancellation | News #345266

IRCTC
Waiting List E-Ticket automatic cancellation

Dear Sir/Madam,

This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets.

When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.

I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation?

Thanks & Regards :

Ranjit


Company: IRCTC

Country: India   State: Andhra Pradesh   City: Medak

Category: Cars & Transport

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