I have made 3 transaction of 950 Rs each with IRCTC on 9th Apr.
My two traction was failed and one is success but amount is deducted
for 2 transaction. I was contact with Bank executive and IRCTC
executive both to refund of failed transaction.
When I contact to IRCTC executive they said we received only one
tranction amount (950 Rs on 9th Apr) and bank executive sai that 2
transaction amount were transfer to IRCTC account. Also they provide
me mail on the same issue.
My failed transaction ID on 9th Apr.
3
0329628941
Settlement Failed
Not Booked
Rs 950
ICICIBANK
4
0329628942
Settlement Failed
Not Booked
Rs 950
ICICIBANK
Kindly refund the 950 Rs of failed transaction to my bank account.
And confirm once it done.
Kindly find screen shot of bank tranaction and reply mail of ICICI
bank for your reference.
TRANSACTION SCREEN IS ATTACHED WITH MAIL.
DOCUMENT MAIL THAT I RECEIVED FROM ICICI BANK.
“DEAR CUSTOMER,
GREETINGS FROM ICICI BANK.
AS PER THE CONFIRMATION RECEIVED FROM THE BILLER THE PAYMENT IS
UPDATED AT THEIR END.
FOR FURTHER CLARIFICATIONS REQUEST YOU TO CONTACT THE CONCERNED
BILLER.
LOOKING FORWARD TO YOUR CO-OPERATION IN HELPING US SERVE YOU BETTER.
SINCERELY,
PRATIKSHA P GARUD
ACCOUNT MANAGER
ICICI BANK LIMITED
"IF YOU RECEIVE AN SMS FROM ICICI BANK WITH A UNIQUE REFERENCE
NUMBER OR URN WITHOUT YOU HAVING ADDED A NEW PAYEE IN YOUR ACCOUNT
THROUGH INTERNET BANKING, REPORT TO US IMMEDIATELY. DO NOT DISCLOSE
THE URN TO ANY STRANGER, EVEN IF THE PERSON CLAIMS TO BE OUR
EMPLOYEE"
YOU MAY NOT BE ABLE TO ACCESS YOUR INTERNET BANKING ACCOUNT IF YOUR
MOBILE NUMBER IS NOT REGISTERED WITH US. TO REGISTER, PLEASE VISIT
YOUR NEAREST BRANCH WITH A PHOTO IDENTITY PROOF.
"PLEASE DO NOT REPLY TO ANY E-MAIL THAT ASKS YOU FOR YOUR
BANK-ACCOUNT-RELATED INFORMATION / DETAILS. THESE ARE CALLED PHISHING
E-MAILS AND ARE DESIGNED WITH INTENT TO FRAUDULENTLY CAPTURE YOUR BANK
ACCOUNT AND PERSONAL DETAILS FOR MISUSE ETC."
SUBJECT: FUND TRANSFER
BRANCH ID : 1070 ACCOUNT ID : 107001504943
DEAR SIR,
I HAVE MADE TO 950 RS 2 TRANSCTION WITH IRCTC ON 9TH APR. MY ONE
TRACTION WAS FAILED BUT STILL I HAVE NOT RECEIVED REFUND AMOUNT.
WHEN I CONTACT TO IRCTC EXECUTIVE THEY SAID WE RECEIVED ONLY ONE
TRANCTION AMOUNT AND YOUR EXECUTIVE SAILD THAT BOTH TRANCTION AMOUNT
WERE TRANSFER TO IRCTC ACCOUNT.
PLS FIND BELOW CUSTOMER CARE INTRACTION DATE AND REQUUEST ID
1>DATE : -16 MAY
REQUEST ID: SR177122998
2> DATE : 31ST MAY
REQUEST ID: SR178619614
3> DATE : 1ST JUN
COMPLAIN ID: SR178765055
KINDLY HELP AND REQUEST YOU TO CHECK ONCE MORE ABOUT MY TRANCTIONS.
REGARDS,
SANJAY K PAREEK
MO 91-9974466554”
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