I have a dell Inspiron laptop which still has a on-site warranty and i have a problem with the wireless modem which is not working properly, i gave a call to the customer care and they said that they will send a person to replace the hardware to my home and even after repeatedly calling them on the customer care number, i am unable to get them to send an engineer to my home and get it replaced, it has been over 3 weeks now and they still have not responded to me. The complaint number for the dell hardware replace issue is 843985561.
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