I am Amit Kumar from India. i have recently bought Dell inspiron
service tag no 5w1y5bs. But seriously i am so fade up of laptop that i
really wanna throw this crap to the dust bin and wanna sue your
company for million of dollars.by the day i received my laptop, i am
encountering several issue but unfortunately i registered my complain
to dell service department little later, i guess by 15 days!!
because i gone to sum place out of my city. but when i registered my
complain and asked for the replacement they said this wont be
possible, we can only replace your part. Then i agreed to it and i did
my replacement through the service engineer, this replacement was of
motherboard more over the mother board was not the brand new one, it
was the refurbished on. when i asked the engineer he lied me that sir
this is the brand new one and he went off without propoer installation
and after that when i checked my system thoroughly, i noticed my
laptop rating got diminished to 3.5 from 4.4. Then after 2 day, My
Hard disk got corrupted and the service engineer asked me to wait for
15 days at least and in between i lost my study presentation and i got
flunked..but when he came to replace my hard disk then my laptop
starts fluctuating and hanging while playing the games which i never
encounter with my previous hard disk.now since it's been 2 months, i
am encountering several issue which makes me feel like chucking it off
to the bin and really wanna sue dell India... i will wait for your
reply... otherwise i will see your company to the court. Hope You will
genuinely help me in this matter as dell India service is really
pathetic and really wanna ponder upon. Please feel free to contact me.
Amit kumar
919463490293, 919646335997
[email protected]
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