I purchased a laptop by placing an order online from Dell India Limited on 08 June.
The sales person gave me a confirmation that the delivery will be made by 7 to 10 days.
This was a major reason of my purchase as I required my laptop urgently and I clearly conveyed this message to the salesperson, who assured me a quick delivery.
Next when I enquired after a week, I was told that there was shortage of parts and the parts will be arriving on 18 June.
I was told that the delivery process will be expedited and by 22 June the laptop will be delivered.
Now I have been informed that the parts will be arriving on 28 June.
Due to this my work is hampered badly.
I am losing valuable time.
I have asked them to return my money, for which there is no response.
Also I am unable to register for an online course for which I needed the laptop.
Kindly look into this matter and suggest.
PLAINTIFF - Kaushik Chatterjee
Email Id - Chatterjee. [email protected]
Mobile - 91-9623446392
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