HCL
Usb driver mismatch with security dongle - note book k21 pdc

Dear sir,

i have purchased one hcl notebook k21 pdc and also one accounting package "busy" with security dongle.

i am using xp/ with 4 nos of usb ports. but the dongle is not detected at any of the usb ports. however other usb accessories are well working fine.

i have trying to find out the exact problem - the same dongle is working in another compaq laptop. i have tried using another dongle of the same make but that to dose not work.

to service people at hcl help desk

please help me out with usb patch for the same

dilip