Inconsumercomplaints.com » Computers & Services » Review / complaint: Intarvo - Laptop not repair properly | News #339952

Intarvo
Laptop not repair properly

We have purchase Hp pavilion N/B DV5-1217A from Croma vadodara (Retail shop) on15/06/09.the company warranty was for one year but we have taken one year more extended warranty from company after paying extra cost as per company rules.so my warranty was for 2 years. Dt/14/12/10 the laptop was closed down & not working so i was approach CROMA & ask the name from service station. he was suggest me name INTARVO Noida (U.)(Because the laptop was in NOIDA..My daughter is study in NOIDA & She was use this laptop) who is authorize services center of HP. i was personally go there & show my problem & handover to him & they have given me Chalan No7642 after that i was visit many time personally.but not repair satisfactory.so my daughter was not taken delivery.last his engineer Mr. Bhupendra was come to collage on my daughter with laptop & handover to my daughter. immediately my daughter was check laptop & see the problem was not solve.so she give beck for proper repair.so their engineer was take beck for check up again.after that they got an accident & my laptop was broken & scratches. so we can not take delivery .still the laptop with him.i ask for new or claim but they are not ready for claim.i was meet personally Mr Vijay BUJU who is manager of Intarvo.mumbai.also meet all india manage Mr Amarjit singh Okhla delhi but that all are making me fool & not solve the issue. also i was complain to croma & also Tata AIG who is insured the laptop.but nobody can take serious action & still laptop are with him. i m demanding for claim amount of new laptop.pl do the needful for the same. Regards. Bharat saraiya (M) 09227106346


Company: Intarvo

Country: India   State: Maharashtra   City: Mumbai City

Category: Computers & Services

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