After 8 years of staying in my house, I had got the house painted by Asian Paints home solutions (AHPS). They employed Shree Services based out of Erandwane, Pune for this purpose. I spent about 60K for the entire job.
After a few days, I started noticing cracks in multiple places. More and more started coming up. I called up the folks who did the work. No one would respond to my complaint. I raised a complaint on their website too. Finally, I managed to get hold of their so called after-service person. He gave me a lame explanation about the problem related to the structure of my house construction. Inspite of telling them that my house is 8 years old and cracks should not be appearing at this point, and also showing them a neighbour's house that they had painted, he would not agree that there is a problem.
When someone from APHS called me up for a survey of the job done, I again requested them to register a complaint. Another technical person came and gave me the same explanation.
I have shown the problem to many others who mentioned that the problem is related to improper use of laambi or incorrect mixing of water.
I am struggling to get this problem corrrected by APHS.
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