Respected Judge,
i need your action on this compliant as it takes TIME to write and express your own woes, so let me not have the sympathy but a strong action against HYPERCITY -VASHI .
Their staff is very careless and negliegnet in their duty (specific staff) especially the counter billing staff. They are overcharging as per the offers and prices and when brought to notice they still argue over it.
Uneducated and usless staff if appointed this is the result for unauthorised arguments and then sorry after checking with replies the prices are not update in their system.
I brought 8 sweetlimes and lot of other food n beverages on 7/11. The price was wrongly charged and then they took all the sweetlimes back to check the price and found my price was correct which i told them as it was wriiten down there AND NOT WHAT THEY CHARGED .
They rectified it saying sorry but packed just 1 and not 8 and left some other commodities whcih they charged not to be found when i reached home.
When i called them - they only pleadingly apologised saying that it was their packing mistake and pls come and collect it. I requested them to home deliver as I cannot waste another 200 rs in rickshaw going to vashi again from Ghansoli where i Stay. They said NO, saying home delivery is against company poilcy.
No Store does this the Ambanis - Reliance fREsh, the Birlas 'More', the Biyanis ' FOOD BAZAAR ; BIG BAZAAR all deliver at home.
For your own mistake you cannot send this and cause grieveiance to Customer and for this I had a quarrel at home for things not brought to cook for the afternnon.
Request your intervention to take cation on the same.
Sincerely in good Faith
MR.SUDEEP DSOUZA
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