I procured some jaguar fitting from M/S prince sanitation, 58/1, nirmal chandra Street, kolkata-12 on 01.08.11. Jaguar has given 10 years warranty for its product. on the fitting the kitchen sink tap, within a week the front cover of the knob came out. The dealer assured that Jaguar attends the complaint within 24 hrs. I lodged complaint on iteractive voice mode (complaint No: 11017949 dt 17.08.11) and thereafter online complaint No TT 4641808111142 dated 18.08.11. More that 3 days has passed nobody has visited my premise or respond on the above complaint.
This is a hardship to the consumer and I felt it should be brougth to the consumer forum for necessary action.
my office address: N.G. pandey, Scientist 'E1' CFMS, National Institute of Hydrlogy PO: Phulwari sharif, Patna-801505
Residential address: Kamala garden, Flat D/05, 140 Ho-chi-minh sarani, kolkata-61 (the complaint is made on the fittings made here).
0 comments