My complaint is against KK Indane Enterprises, the Indane gas suppliers in my area. I finally managed to book a gas on Thursday, 28th March after trying in vain their for about 2-3 days (please, note: their phones are either engaged all through the day or if they ring, no-one takes the call... it's very doubtful whether all the 3 phone numbers are actually busy or just put aside). It's been 3 working days since... it's 3rd May today... I've not received my gas cylinder, no-one takes a call at their office, their office which is supposed to open at 9:30am, it is still not open at 12:30pm... my husband is standing right in front with the empty cylinder. This is not the first time this is happening... it's a regular scene here. Of the 10 or 12 odd times, I've taken a gas cylinder from them so far, I've had to pick up the cylinder myself at least 8 to 9 times... they do not deliver at my place... every time, the guy asks me to pick it up or wait more... his reason is my house is very far off... I live in HSR layout which is just about 6km from their Outer Ring road distribution center. The distance was even lesser before the distribution center changed location 2 months back.
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