Indane
NON ATTENDANCE OF TELEPHONES BY DISTRIBUTOR

NON ATTENDING OF TELEPHONES BY LPG DEALER

I AM AN INDANE CUSTOMER AND MY CUSTOMER NO.31824 WITH M/S. VIKRAN ENTERPRISES, PLOT NO.2, WEST KIDWAI NAGAR, NEW DELHI. THE STAFF OF THE ABOVE DEALER SELDOM ATTENDS THE TELEPHONE CALLS OF CONSUMERS FOR BOOKING OF LPG REFILL. THEY HAVE FOUR TELEPHONE NOS. I.E. 011-24102762, 24108394, 24101445, 24101418. SINCE TODAY MORNING I.E. FROM 10.00 AM ONWARDS, I WAS TRYING THE ABOVE TELEPHONE NOS., BUT THEY NEVER PICK UP AND MOSTLY THE TELEPHONES ARE IN A BUSY MODE OR OUT OF ORDER. SOME TIMES THE RING GOES AND THEY DO NOT PICK UP. IT IS BECOMING VERY DIFFICULT TO BOOK AN LPG REFILL WITH THE ABOVE GAS AGENCY. I HAVE EXPERIENCED THIS IN THE PAST ALSO AND I HAVE LODGED SO MANY COMPLAINTS WITH I.O.C. THEY ALSO DO NOT PICK UP THE TELEPHONES OF COMPLAINT CELL. PLEASE LOOK INTO THE MATTER.