Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Aqua Shudh Jal - Fraud company claiming to provide servicing for water purifiers | News #100945

Aqua Shudh Jal
Fraud company claiming to provide servicing for water purifiers

I called 'Just Dial' for phone numbers of aqua guard authorised service centres for servicing of my water purifier. I was given the number of a company called 'Aqua Shudh Jal'. I called the company and told them the model number of my water purifier and said that i am interested in an AMC

A representative came and informed me that i had given him wrong model number and hence he doesnt have the 'candle' of the purifier which needs to be replaced and will do so in the next 2 days. He took a cheque of Rs 1200 from me for the AMC which included 2 services and replacement of candle. The cost of the candle is approx Rs 1000 and its the major part of the AMC. I distictly remember giving him the right model number on the phone - still he said he hadnt got the candle as i mentioned the wrong model number.

Now, since that day its been 2 months and there is no trace of this company and its people. The receipt says the following phone numbers - 9920554841 and 9975045132 - both are switched off. There is no trace of this company on google.com. Eureka Forbes / Aquaguard are not aware of any such company. Basically this is a fraud company. So beware - whenever any company comes to you for servicing - DO NOT PAY TILL THE CANDLE IS REPLACED.

Also, do nto trust 'Just Dial' - go online through the water purifier (eureka forbes) website and contact the official service providers.


Company: Aqua Shudh Jal

Country: India   State: Maharashtra   City: Mumbai City

Category: Electronics and household app.

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