Dear Sir/Mam
>I am K. Narasimha rao from Hyderabad AP. I Purchased a Beetel Mobile (GD 200) on 14th July from Local Dealer. From the day-1, I am facing problem with this handset.
Mobile is getting heated within minutes and I am unable to use for more than 3 minutes due to the heat generating by the instrument. Also the handset is not able to connect to network.
On 3rd August I went to your Authorized service centre (Siri Communication, Hyderabad), they took more than 15 days to rectify the same. Again after taking back from them within 1 hour, the same problem was repeated. Again I have handed over the handset to Siri Communication, after keeping it for 20 days, they given back the instrument saying that the problem is rectified. After that also within 15 minutes the same problem repeated.
Now I request you to arrange for total replacement of the handset, as it is giving trouble from the day-1 and your authorised service centre also unable to rectify the problem saying that this is manufacturing defect.
Kindly replace my mobile on urgent basis.
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